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Managing Client Expectations On Demand Video


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Managing Client Expectations Audio CD


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Managing Client Expectations Video MP4 Download


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"Fantastic class. Definite eye opener."
Adam Tamas,
Attorney, DST Systems

"The content was excellent; different than any other CLE class I have taken and better. It provided extremely helpful training and actionable information that I can actually use in law, business and my personal life."
Robert Alexander Glenn,
Duke Energy

"Excellent examination of the solutions for client satisfaction that are often over-looked during representation."
Ryan Thompson,
Godin & Baity

"I was truly impressed and surprised. This was by far one of the most beneficial, practical, engaging and enjoyable CLE seminars I have experienced. I will definitely be a repeat student."
Rochelle McCrackin,

"I was pleasantly surprised with the depth or probing of human motivations and the promotion of seeking win-win resolutions, a trait that I find sorely missing in the profession."
Mark Baker,