Your Shopping Cart

"This class addresses issues rarely mentioned but critical to success in practicing law."

"Classes like this -- on human interactions -- are as valuable as any substantive CLE we might take. Interacting with people is fundamental to what we do. The legal profession needs more of this type of teaching. The program is very well curated, and Brian does an excellent job."

"The most interesting and useful MCLE courses I have ever taken in my 20+ years of taking courses."

"Class content exceeded my expectations. I signed up merely to check off required professionalism credits, and came away with several practical tips that will be useful in my practice."

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "