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"Excellent examination of the solutions for client satisfaction that are often over-looked during representation."
Ryan Thompson,
Godin & Baity



"The entire Basis of Influence series has exceeded my expectations and it is life-altering. Very worthwhile!"
Susan Valentine,
Robinson, Curley and Clayton



"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."
Lois Eisenstein,
Attorney, University of Arizona



"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."
Maggie Doyle,
Hensel Phelps Construction Co.



"This course provides vital techniques for success in the practice of law. I have attended other seminars on these topics, and this was the best."
Karen Douglas,
Corning Incorporated