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"Fantastic class. Definite eye opener."
Attorney, DST Systems
"Interesting and unique content. This course addressed topics that lawyers need to address, how we perceive and are perceived by others. Refreshing and informative!"
Johnson Becker, PLLC
"This course was vastly superior in subject matter to any other CLE I've attended. The material is brilliant. Most importantly, it reminded me that there is an art and beauty to our practice."
Persels & Associates
"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."
"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "
Schroeder & Griffith