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	COURSE	CREDITS
	Video MP4 Download Basis of Influence 3: Active Listening and Learning Conversations Video MP4 Download	select state
	On Demand Video Basis of Influence 3: Active Listening and Learning Conversations On Demand Video	select state
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"Fantastic class. Definite eye opener."

Adam Tamas,
Attorney, DST Systems

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

Christine Dehney,
Attorney

"This program discusses ethos, pathos and logos not only in building professional relationships generally, but also makes it relevant to each participant's individual situation. The webinar is interactive and entertaining which is sometimes rare for a program with a basis in ethics. Highly recommended."

Amanda Owens,
White & Allen

"This class provides strategies for dealing with staff, superiors, adversaries and people in general that are workable and memorable, and can help better manage a stressful practice."

Denise Carlon,
Zucker, Goldberg & Ackerman

"The entire Basis of Influence series has exceeded my expectations and it is life-altering. Very worthwhile!"

Susan Valentine,
Robinson, Curley and Clayton