On Demand Video

Basis of Influence 3: Active Listening and Learning Conversations

Use calculator to show CLE credit for your state.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $79.00


Segment 1: 90 minutes		The Four Phases of Having a Learning Conversation When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Links to the downloadable or streaming materials you've purchased will be available with your receipt and in your profile.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"This is my third or fourth course with the Likeable Lawyer. Just like with my previous experiences, this course caused me to think about an aspect of representing real people - being aware of my clients' expectations that is often forgotten, taken for granted, or assumed to be handled. Thank you for giving me new skills to help me meet and exceed client expectations. "

Lucia McLaren,
Johnson Becker

"The class content exceeded my expectations with an unusual and effective approach to increase success and satisfaction as a lawyer by identifying challenges and taking responsibility for resolving them."

Linda Jane Smith,
O'Melveny & Myers

"Very good value. Valuable and dynamic material. The course exceeded my expectations."

Mary Bittence,
Baker & Hostetler

"Absolutely fabulous CLE! The Basis of Influence Series is very thoughtful and tackles interpersonal relationships that lawyers encounter. The lessons will greatly affect the practice of law for anyone and these topics are not often approached or discussed."

Jane Harvey,
Attorney

"The program exceeded my expectations. I found the speakers very engaging and maintained strong group participation. The Likeable Lawyer programs offer flexibility in meeting CLE requirements combined with the ambiance of a discussion among a small group of peers."

Dale Clemence,
Booz Allen Hamilton