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On Demand Video

Basis of Influence 3: Active Listening and Learning Conversations

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Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

  • Improve client service by learning to identify true needs and objectives
  • Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

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PRICE: $79.00



 
Segment 1: 90 minutes   The Four Phases of Having a Learning Conversation
When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.
 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"This course is an eye and ear opener. Common pitfalls with clients will be easier to spot and more easily remedied after taking this seminar."
Alexis Johnson,
Attorney



"This course was vastly superior in subject matter to any other CLE I've attended. The material is brilliant. Most importantly, it reminded me that there is an art and beauty to our practice."
Caitlin Stewart,
Persels & Associates



"I really liked the conversational nature of the course and found it to be very engaging, helpful and informative. Much more fun than I have experienced before in a CLE program."
Nicole Stach,
Morgan Lewis



"Fantastic class. Definite eye opener."
Adam Tamas,
Attorney, DST Systems



"Excellent program with helpful insights for improving interactions with clients, co-workers and opposing counsel."
Ken Hoffmeister,
Merchant & Gould