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"Fantastic class. Definite eye opener."
Adam Tamas,
Attorney, DST Systems
Attorney, DST Systems
"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "
Jim Franklin,
Schroeder & Griffith
Schroeder & Griffith
"Brian provides excellent psychological examples for why his techniques work in practice. With plenty of years experience negotiating complex transactions and dealing with all kinds of clients, I still learned a good deal about why certain techniques work better than others."
John Lamberski,
Mercer Thompson LLC
Mercer Thompson LLC
"Very interactive. I liked the way the speaker used our comments to further his points. It was a very thoughtful CLE."
David Kutik,
Jones Day
Jones Day
"Packed with new information most attorneys have never heard regarding negotiating skills."
Timothy Garflield,
Schwartz, Heidel Sullivan
Schwartz, Heidel Sullivan