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Video MP4 Download

Basis of Influence 4: Consequences of Unintentional Communication Video MP4 Download

 

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Basis of Influence 4: Consequences of Unintentional Communication On Demand Video

 

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"Fantastic class. Definite eye opener."
Adam Tamas,
Attorney, DST Systems



"The class content exceeded my expectations and was very helpful (more helpful than most CLEs)."
Sean Ambrose,
Attorney



"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."
Maggie Doyle,
Hensel Phelps Construction Co.



"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "
Jim Franklin,
Schroeder & Griffith



"This is my third or fourth course with the Likeable Lawyer. Just like with my previous experiences, this course caused me to think about an aspect of representing real people - being aware of my clients' expectations that is often forgotten, taken for granted, or assumed to be handled. Thank you for giving me new skills to help me meet and exceed client expectations. "
Lucia McLaren,
Johnson Becker