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Basis of Influence 4: Consequences of Unintentional Communication

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If you've ever found yourself on the (losing) end of explaining what you really meant, you know how damaging negative misinterpretations can be. Attorneys will learn simple ways to improve communication, build rapport, and match intentions to delivery.

  • Discover why people misinterpret communication and motives, and how this compromises influence and harms valuable relationships.
  • Learn simple and effective ways to avoid unintentional communication and improve success when working with others.

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!


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PRICE: $119.00

Segment 1: 90 minutes   Understanding the Consequences of Unintentional Communication
Wonder what it "says" to another when they are cut off mid-sentence or when their phone call isn’t returned for days?  Learn the dynamics of unintentional communication and how these unintended "messages" greatly diminish negotiation and persuasion effectiveness.
Segment 2: 30 minutes   A Simple Model for Increasing Influence with Everyone
With an understanding that people have the tendency to make up erroneous stories about our intentions, learn how to communicate "care," the cornerstone to positive communication and successful working relationships.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Links to the downloadable or streaming materials you've purchased will be available with your receipt and in your profile.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

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"Fantastic class. Definite eye opener."
Adam Tamas,
Attorney, DST Systems

"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."
Lois Eisenstein,
Attorney, University of Arizona

"Absolutely fabulous CLE! The Basis of Influence Series is very thoughtful and tackles interpersonal relationships that lawyers encounter. The lessons will greatly affect the practice of law for anyone and these topics are not often approached or discussed."
Jane Harvey,

"This program is terrific, the content outstanding. It provided step-by-step advice about how to create a more successful and rewarding law practice."
Elizabeth Thompson,
Jones Bothwell Dion & Thompson

"Likeable Lawyer seminars are the only CLEs I actually put to use - over and over again. My contract negotiations are much less stressful due to the techniques and knowledge I've gained from The Likeable Lawyer."
Marie Jordan,
JP Morgan Chase