Video MP4 Download

Basis of Influence 4: Consequences of Unintentional Communication

Use calculator to show CLE credit for your state.

If you've ever found yourself on the (losing) end of explaining what you really meant, you know how damaging negative misinterpretations can be. Attorneys will learn simple ways to improve communication, build rapport, and match intentions to delivery.

Discover why people misinterpret communication and motives, and how this compromises influence and harms valuable relationships.
Learn simple and effective ways to avoid unintentional communication and improve success when working with others.

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $119.00


Segment 1: 90 minutes		Understanding the Consequences of Unintentional Communication Wonder what it "says" to another when they are cut off mid-sentence or when their phone call isn’t returned for days? Learn the dynamics of unintentional communication and how these unintended "messages" greatly diminish negotiation and persuasion effectiveness.

Segment 2: 30 minutes		A Simple Model for Increasing Influence with Everyone With an understanding that people have the tendency to make up erroneous stories about our intentions, learn how to communicate "care," the cornerstone to positive communication and successful working relationships.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Links to the downloadable or streaming materials you've purchased will be available with your receipt and in your profile.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"This seminar is critical for every person who wants to succeed in the practice of law and understand and overcome the challenges inherent with representing clients."

Guy Brown,
Attorney

"This class is valuable because it helps you get outside your own head and gives you ways to see things from the other side's perspective, which is how true persuasion begins."

Robert Jackson,
Portland Superior Court

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith

"This course was vastly superior in subject matter to any other CLE I've attended. The material is brilliant. Most importantly, it reminded me that there is an art and beauty to our practice."

Caitlin Stewart,
Persels & Associates

"Excellent program with helpful insights for improving interactions with clients, co-workers and opposing counsel."

Ken Hoffmeister,
Merchant & Gould