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On Demand Video

Basis of Influence 4: Consequences of Unintentional Communication

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If you've ever found yourself on the (losing) end of explaining what you really meant, you know how damaging negative misinterpretations can be. Attorneys will learn simple ways to improve communication, build rapport, and match intentions to delivery.

  • Discover why people misinterpret communication and motives, and how this compromises influence and harms valuable relationships.
  • Learn simple and effective ways to avoid unintentional communication and improve success when working with others.

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

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PRICE: $119.00



 
Segment 1: 90 minutes   Understanding the Consequences of Unintentional Communication
Wonder what it "says" to another when they are cut off mid-sentence or when their phone call isn’t returned for days?  Learn the dynamics of unintentional communication and how these unintended "messages" greatly diminish negotiation and persuasion effectiveness.
Segment 2: 30 minutes   A Simple Model for Increasing Influence with Everyone
With an understanding that people have the tendency to make up erroneous stories about our intentions, learn how to communicate "care," the cornerstone to positive communication and successful working relationships.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"Excellent instructor and valuable material on working more effectively with clients and lawyers. Filled with thoughtful suggestions that will enhance my legal skill."
Patricia J. O'Donnell,
Baker Hostetler



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"Extremely practical how-to course filled with useful negotiation tools. Provides insight into diagnosing the needs of your negotiation opponent that will allow you to increase the chances of obtaining successful outcomes."
Shawn Doorhy,
Faegre Baker Daniels LLP



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Marie Jordan,
JP Morgan Chase



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