"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

"In a very convenient succinct manner, The Likeable Lawyer conveys critical components of being effective at leadership and persuasion."

"Absolutely fabulous CLE! The Basis of Influence Series is very thoughtful and tackles interpersonal relationships that lawyers encounter. The lessons will greatly affect the practice of law for anyone and these topics are not often approached or discussed."

"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."

"This is one of the most informative and engaging CLE classes I've taken. I wish I had taken it years ago."