"Provides a helpful framework for understanding other interested parties in order to improve resolution of legal disputes, negotiations and interactions."

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

"Exceeded my expectations with practical tools on the little things that can dramatically improve communication with clients, counsel and colleagues."

"The class was well-written and presented, and a good use of my time. The communication and persuasion "basics" were a timely reminder that almost any lawyer could use."

"A fun and engaging discussion that was very relevant and way better than most CLEs."