"Excellent instructor and valuable material on working more effectively with clients and lawyers. Filled with thoughtful suggestions that will enhance my legal skill."

"These were two of the best CLE courses I have taken: the advice given was practical and useable."

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

"The class content exceeded my expectations and was very helpful (more helpful than most CLEs)."

"This course was filled with concrete examples, and teaches important fundamentals for improving lawyer and client relationships."