"I was surprised by how interesting and different this class was from typical CLE courses. It was a lot more intellectual and captivating than most."

"Excellent program with helpful insights for improving interactions with clients, co-workers and opposing counsel."

"Very good content and the webinar is a pleasant way to earn CLE credits."

"Helpful to manage client relationships - particularly the more challenging relationships."

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "