"The class was a very good reminder of what makes people tick, how to more easily persuade them, and how to be a "likeable lawyer" for those of us for whom that is important."

"Excellent course. Got me to focus more on alternate ways to meet client needs and is useful on more levels than you can imagine."

"Thought provoking, entertaining and informative. The instructor made the material come to life."

"The course exceeded my expectations. The workbook was excellent and the use of film clips made the course enjoyable."

"I was pleasantly surprised with the depth or probing of human motivations and the promotion of seeking win-win resolutions, a trait that I find sorely missing in the profession."