"Provides a helpful framework for understanding other interested parties in order to improve resolution of legal disputes, negotiations and interactions."

"The class was well-written and presented, and a good use of my time. The communication and persuasion "basics" were a timely reminder that almost any lawyer could use."

"This course was vastly superior in subject matter to any other CLE I've attended. The material is brilliant. Most importantly, it reminded me that there is an art and beauty to our practice."

"I found the seminar to provide very useful insights into people's perceptions of each other and important ideas about how to communicate more clearly and effectively. I would recommend the course to anyone."

"Excellent course. Got me to focus more on alternate ways to meet client needs and is useful on more levels than you can imagine."