"This class provided tools for dealing with conflict arising from difficult personalities and will help me better navigate such situations and achieve better results for my clients."

"One of the best—and certainly the most practical—seminars I have taken on negotiation."

"Very good value. Valuable and dynamic material. The course exceeded my expectations."

"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."

"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."