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The Trusted Lawyer

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Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to win arguments and influence people. Discover the consequences of unintentional communication, and become better equipped to meet your clients' objectives. Learn effective approaches to:

  • Inspire trust and credibility with clients and decision-makers.
  • Ethically increase influence with colleagues and opposing counsel.
  • Develop long-term professional relationships.
  • Attract and retain key clients.
  • Increase success in every aspect of your practice.

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PRICE: $199.00



 
     
9:30 - 10:30   The Consequences of Unintentional Communication
No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.
10:30 - 11:30   The Basis of Influence
Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.
11:30 - 12:00   Improving Client Satisfaction and Maintaining Trust
Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.
12:00 - 12:15   Break
12:15 - 1:15   Communicating with Clients and Getting Your Work Done
A lawyer’s life can be stressful with a lot of time pressure.  Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed. 
1:15   Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"My experience with client development was limited before this course, though now (as a result of this program) I feel much more prepared to make rain and develop my own book of business."
Eric Ballou,
The Nelson Law Firm



"The content was excellent; different than any other CLE class I have taken and better. It provided extremely helpful training and actionable information that I can actually use in law, business and my personal life."
Robert Alexander Glenn,
Duke Energy



"Worth the time and effort; the content exceeded my expectations and provides new ways of thinking."
Karen Corallo,
Akin Gump Strauss Hauer & Feld



"One of the best MCLE classes I've ever taken because it has such broad application. It's not just for interacting with clients but with all human beings, and we could all use a primer or refresher on that! As I sat in class I thought to myself: This should be taught in law school. "
Kristin Matsuda,
Attorney



"Amazingly focused and valuable tools for client development."
Brice Tarzwell,
Bracewell & Giuliani LLP