Webinar

Unreasonable Expectations: A Trusted Lawyer’s Guide to Manage Client Expectations and Creatively Negotiate Superior Results

Nov 20, 2020
2:15 pm - 6:00 pm Central Time Zone

Use calculator to show CLE credit for your state.

The number one cause of client dissatisfaction is unreasonable expectations. This program helps lawyers better manage client relationships by facilitating clients to define reasonable expectations, and also improve negotiation skills to better achieve client objectives. Lawyers will further have the opportunity to examine their own law practice expectations, and learn simple ways to improve life as a lawyer. In this program, you will learn how to:

Manage clients to establish reasonable expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $199.00

Note:All Teleconference/webinar times are shown as Central



2:15 - 3:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

3:15 - 3:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

3:45 - 4:00		Break

4:00 - 5:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

5:00 - 6:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

6:00		Adjourn

Jeffrey Stec

Jeffrey Stec, J.D. has been a licensed lawyer since 1992, having practiced in the area of complex-family matters, including estate, divorce, and child custody disputes. Jeff developed his collaborative skills by becoming a certified mediator and strategic planning facilitator, specializing in family issues. Jeff has developed an expertise in the collaborative resolution of disputes, and in addition to his work with The Likeable Lawyer, he is currently a sought-after consultant who works with non-profits and municipalities to fashion solutions to complex organizational and community issues. Jeffrey graduated with honors from the University of Michigan Law School, and earned a Bachelor of Arts in English with high honors from the University of Michigan.

Date: 11/20/2020
Start Time: 14:15:00Central Time Zone
End Time: 18:00:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The course is invaluable. I came wanting to learn how to be a better lawyer and left learning how to be a better person."

Amy Miller,
Waldrep Stewart & Kendrick

"Likeable Lawyer programs help lawyers lead more fulfilled careers and would benefit every lawyer. The Aristotelian principles covered will help me become a more valuable and influential lawyer. "

John Hammond,
Ice Miller, LLP

"Fantastic, helpful and insightful ... different from any previous CLE class I have taken."

Michael Schwartz,
Attorney

"This is one of the most informative and engaging CLE classes I've taken. I wish I had taken it years ago."

James E. Fearn,
Seattle Housing Authority

"I love your seminars! Best CLE there is! I have been attending CLE since it was first required in Pennsylvania which was many, many years ago. Yours are, without question, the most enjoyable and informative."

Virginia Lederman ,
Associate University Counsel, Temple University