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Webinar

The Trusted Lawyer

Jul 24, 2012
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to win arguments and influence people. Discover the consequences of unintentional communication, and become better equipped to meet your clients' objectives. Learn effective approaches to:

  • Inspire trust and credibility with clients and decision-makers.
  • Ethically increase influence with colleagues and opposing counsel.
  • Develop long-term professional relationships.
  • Attract and retain key clients.
  • Increase success in every aspect of your practice.

CLE CALCULATOR

Your State:

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PRICE: $199.00



 

Note:All Teleconference/webinar times are shown as Central

8:00   Registration
8:30 - 9:30   The Consequences of Unintentional Communication
No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.
9:30 - 10:30   The Basis of Influence
Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.
10:30 - 11:00   Improving Client Satisfaction and Maintaining Trust
Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.
11:00 - 11:15   Break
11:15 - 12:15   Communicating with Clients and Getting Your Work Done
A lawyer’s life can be stressful with a lot of time pressure.  Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed. 
12:15   Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


Date: 07/24/2012
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"I came to this class because I needed ethics credit and got a lot more! This class was quite a surprise and far exceeded my expectations."
John Stewart,
Attorney, Intellectual Ventures



"The class was well-written and presented, and a good use of my time. The communication and persuasion "basics" were a timely reminder that almost any lawyer could use."
Jill Livingston,
Attorney, McDonald's Corporation



"Excellent course. Got me to focus more on alternate ways to meet client needs and is useful on more levels than you can imagine."
Michael J. Kiselica,
Attorney



"Very interesting CLE. Extremely relevant, broadly applicable, and great concepts that will change my daily interactions with clients and others."
Jane Huang,
Hogan Lovells



"As with the other courses that I have taken with this CLE provider, I found the information contained in this course to be exceedingly relevant in my current practice areas."
Corey Thompson,
Attorney