Webinar
Managing Client Expectations: Strategies to Establish Trust and Define Reasonable Objectives
Aug 28, 2014
9:30 am - 11:30 am Central Time Zone Use calculator to show CLE credit for your state.
Unmet expectations are a primary cause of client dissatisfaction. This program demonstrates a proactive strategy that will help you define—and more easily exceed—the full range of your clients' expectations.
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PRICE: $99.00
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Note:All Teleconference/webinar times are shown as Central
Brian HammerBrian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.
Date: 08/28/2014 For information on how to connect, check the FAQ. Credit ReportingOur courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ. |