"Helpful to manage client relationships - particularly the more challenging relationships."

"Practical, sound advice. The best use of my time in a CLE course — ever."

"Engaging and articulate facilitator, clear and well organized presentation, great content. "

"Excellent course with clear, engaging explanation of concepts and practical examples of application. "

"Interesting topic for a CLE and passionate presenters. I will benefit from this in all facets of my life, personal as well as professional. "