"The material was thoughtful, insightful, interesting and the presenter made it relevant and practical. This is knowledge, understanding and insight I will be able to use and apply daily, both professionally and personally. "

"Content was excellent. I had never taken a webinar class but thought it worked very well."

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

"Thought provoking, entertaining and informative. The instructor made the material come to life."

"I was pleasantly surprised with the depth or probing of human motivations and the promotion of seeking win-win resolutions, a trait that I find sorely missing in the profession."