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Webinar

Dimwits, Ramblers and Jerks: How to Overcome Challenging People and Influence Anyone

Nov 17, 2017
9:30 am - 1:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Does it seem at times you would achieve better results for your clients if your efforts weren’t frustrated by some of the people you have to work with? Whether aggressive opposing counsel or clients who talk on and on, this program will give you fresh approaches to work more effectively with anyone. Legal knowledge is important, but the most effective lawyers know how to influence and gain cooperation, even with challenging people, in order to get the job done.

  • Turn aggressive lawyers into negotiation partners.
  • Lead more productive client conversations.
  • Reduce tension and gets better results in negotiation.

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PRICE: $199.00



 

Note:All Teleconference/webinar times are shown as Central

 

9:30 - 10:30   Why Clients May Ramble and Lawyers Can Be Jerks
When needs are not being met, people can become caricatures of themselves … dimwits, ramblers and jerks. This section will teach you how to shift the dynamics to minimize aggravating behavior and maintain productive working relationships.
10:30 - 11:30   Reducing Tension
Some lawyers easily diffuse tension, while others contribute to escalation. This section illustrates how to lead conversations without dominating, give feedback and facilitate constructive dialogue.
11:30 - 11:45   Break
11:45 - 12:45   Choice Points in Challenging Moments
Recognizing the moment when a conversation might go bad is a key to maintaining productive working relationships. Learn to anticipate these moments, and make choices that keep the dialogue moving in a positive direction.
12:45 - 1:15   Expansive Resolutions
Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn how to conduct more productive conversations that enables the discovery of a wider variety of options and more satisfying resolutions.
1:15   Adjourn

 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


Date: 11/17/2017
Start Time: 09:30:00Central Time Zone
End Time: 13:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"Exceeded my expectations with practical tools on the little things that can dramatically improve communication with clients, counsel and colleagues."
Joseph Green,
Baker, Donelson, Bearman, Caldwell & Berkowitz



"Excellent course. I enjoyed the wide scope of the presentation and the unusual variety of useful information."
Carl Forest,
Patton Boggs



"This course provides vital techniques for success in the practice of law. I have attended other seminars on these topics, and this was the best."
Karen Douglas,
Corning Incorporated



"I wish all of my CLE classes were this enjoyable and meaningful; which would make getting my 12 hours a year something to look forward to rather than dread."
Robert Brent Crews,
Crews Law Firm



"Engaging and articulate facilitator, clear and well organized presentation, great content. "
James Ficaro,
The Weiser Law Firm