Webinar

Basis of Influence 4: Consequences of Unintentional Communication

Dec 21, 2016
9:30 am - 12:00 pm Central Time Zone

Use calculator to show CLE credit for your state.

If you've ever found yourself on the (losing) end of explaining what you really meant, you know how damaging negative misinterpretations can be. Attorneys will learn simple ways to improve communication, build rapport, and match intentions to delivery.

Discover why people misinterpret communication and motives, and how this compromises influence and harms valuable relationships.
Learn simple and effective ways to avoid unintentional communication and improve success when working with others.

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $119.00

Note:All Teleconference/webinar times are shown as Central


90 minutes		Understanding the Consequences of Unintentional Communication Wonder what it "says" to another when they are cut off mid-sentence or when their phone call isn’t returned for days? Learn the dynamics of unintentional communication and how these unintended "messages" greatly diminish negotiation and persuasion effectiveness.

60 minutes		A Simple Model for Increasing Influence with Everyone With an understanding that people have the tendency to make up erroneous stories about our intentions, learn how to communicate "care," the cornerstone to positive communication and successful working relationships.

Date: 12/21/2016
Start Time: 09:30:00Central Time Zone
End Time: 12:00:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Very interesting content that made me think about the PROCESS of negotiation in aways I hadn't before. Essential for all attorneys."

Leah W. Sprague,
Attorney

"Helpful to manage client relationships - particularly the more challenging relationships."

Sara Popovich,
Fragomen, Del Rey, Bernsen & Loewy

"A very interesting, insightful presentation. The seminar flew by."

Dan Pinkston,
U.S. Department of Justice

"This course gives a thoughtful and well-grounded analysis of persuasion theory. Very insightful."

Lee Mickus,
Taylor Anderson LLP

"One of the best MCLE classes I've ever taken because it has such broad application. It's not just for interacting with clients but with all human beings, and we could all use a primer or refresher on that! As I sat in class I thought to myself: This should be taught in law school. "

Kristin Matsuda,
Attorney