Webinar

Basis of Influence 3: Active Listening and Learning Conversations

Jun 28, 2012
1:30 pm - 3:00 pm Central Time Zone

Use calculator to show CLE credit for your state.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $79.00

Note:All Teleconference/webinar times are shown as Central


90 minutes		The Four Phases of Having a Learning Conversation When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Date: 06/28/2012
Start Time: 13:30:00Central Time Zone
End Time: 15:00:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

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Stacey Witt Folk,
Attorney

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Melody Hurdle Eagan,
Lightfoot Franklin & White, LLC

"The course was excellent, insightful and lent itself to immediate application."

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Baker Botts

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Bracewell LLP

"Very interesting seminars with lots of useful concepts that can be utilized in my everyday dealings with people - both professionally and personally."

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Baker & Hostetler