"One of the best ethics seminars I have seen in a long time. The examples and scenarios effectively illustrated the points made. Exceeded my expectations. "

"The class was a very good reminder of what makes people tick, how to more easily persuade them, and how to be a "likeable lawyer" for those of us for whom that is important."

"The class was well-written and presented, and a good use of my time. The communication and persuasion "basics" were a timely reminder that almost any lawyer could use."

"I came to this class because I needed ethics credit and got a lot more! This class was quite a surprise and far exceeded my expectations."

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "