Live Seminar

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Nov 13, 2014
Raleigh, North Carolina
1:15 pm - 5:00 pm

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $199.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Sheraton Raleigh Hotel
Address:	421 South Salisbury Street Raleigh North Carolina 27601
Phone:	(919) 834-9900
Description:	Self-parking is $2/per hour, $12 maximum per day. Please note that some parking decks take credit cards and some do not, so having cash on hand is recommended.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Insightful, engaging and provocative. Brian is very knowledgable and an excellent speaker."

Claire Miller,
Alcoa

"I found the seminar to provide very useful insights into people's perceptions of each other and important ideas about how to communicate more clearly and effectively. I would recommend the course to anyone."

Angus King ,
Former Governor of Maine

"Interesting topic for a CLE and passionate presenters. I will benefit from this in all facets of my life, personal as well as professional. "

Jerry Stehlik,
Bucknell Stehlik Sato & Stubner, LLP

"The course is invaluable. I came wanting to learn how to be a better lawyer and left learning how to be a better person."

Amy Miller,
Waldrep Stewart & Kendrick

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith