Live Seminar

Dimwits, Ramblers and Jerks: How to Overcome Challenging People and Influence Anyone

Nov 13, 2014
Raleigh, North Carolina
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

Does it seem at times you would achieve better results for your clients if your efforts weren’t frustrated by some of the people you have to work with? Whether aggressive opposing counsel or clients who talk on and on, this program will give you fresh approaches to work more effectively with anyone. Legal knowledge is important, but the most effective lawyers know how to influence and gain cooperation, even with challenging people, in order to get the job done.

Turn aggressive lawyers into negotiation partners.
Lead more productive client conversations.
Reduce tension and gets better results in negotiation.

PRICE: $199.00



9:30 - 10:30		Why Clients May Ramble and Lawyers Can Be Jerks When needs are not being met, people can become caricatures of themselves … dimwits, ramblers and jerks. This section will teach you how to shift the dynamics to minimize aggravating behavior and maintain productive working relationships.

10:30 - 11:30		Reducing Tension Some lawyers easily diffuse tension, while others contribute to escalation. This section illustrates how to lead conversations without dominating, give feedback and facilitate constructive dialogue.

11:30 - 11:45		Break

11:45 - 12:45		Choice Points in Challenging Moments Recognizing the moment when a conversation might go bad is a key to maintaining productive working relationships. Learn to anticipate these moments, and make choices that keep the dialogue moving in a positive direction.

12:45 - 1:15		Expansive Resolutions Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn how to conduct more productive conversations that enables the discovery of a wider variety of options and more satisfying resolutions.

1:15		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Sheraton Raleigh Hotel
Address:	421 South Salisbury Street Raleigh North Carolina 27601
Phone:	(919) 834-9900
Description:	Self-parking is $2/per hour, $12 maximum per day. Please note that some parking decks take credit cards and some do not, so having cash on hand is recommended.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The instruction was outstanding, giving insight into the components and importance of effective communication and influence."

Mike Chibaya,
McGuire Woods

"This course hit the spot!"

Brenda Dominguez,
Arizona Supreme Court

"The class had a lot of practical application and was valuable in that it gave practical pointers about how to best serve our clients. Implementation of this advice would better the reputation of lawyers as a profession. "

Tasha Pepper Dickinson,
Jones, Foster, Johnston & Stubbs

"This course gives a thoughtful and well-grounded analysis of persuasion theory. Very insightful."

Lee Mickus,
Taylor Anderson LLP

"Excellent course. Got me to focus more on alternate ways to meet client needs and is useful on more levels than you can imagine."

Michael J. Kiselica,
Attorney