Live Seminar

The Trusted Lawyer

Feb 17, 2012
Charlotte, North Carolina
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

no description specified

PRICE: $199.00



9:30 - 10:30		The Consequences of Unintentional Communication No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.

10:30 - 11:30		The Basis of Influence Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.

11:30 - 12:00		Improving Client Satisfaction and Maintaining Trust Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.

12:00 - 12:15		Break

12:15 - 1:15		Communicating with Clients and Getting Your Work Done A lawyer’s life can be stressful with a lot of time pressure. Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed.

1:15		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Hampton Inn Suites Charlotte/South Park at Phillips Place
Address:	6700 Phillips Place Court Charlotte North Carolina 28210
Phone:	(704) 319-5702
Map:	map
Description:	free parking is available.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The Likeable Lawyer consistently delivers high-quality usable strategies and tactics for handling tough situations. I've taken three of their courses and am never disappointed!"

Thea Janeway,
Attorney

"This is my third or fourth course with the Likeable Lawyer. Just like with my previous experiences, this course caused me to think about an aspect of representing real people - being aware of my clients' expectations that is often forgotten, taken for granted, or assumed to be handled. Thank you for giving me new skills to help me meet and exceed client expectations. "

Lucia McLaren,
Johnson Becker

"This class provided tools for dealing with conflict arising from difficult personalities and will help me better navigate such situations and achieve better results for my clients."

David Powers,
Rose Harrison & Gilreath

"Very enlightening and useful information that I can't imagine getting in any other course for continuing education. You are so right, this was never covered in law school."

J. Wesley Bailey,
Attorney

"Deceptively good. Better than I anticipated."

Blair Parker,
Parker and Edwards