Live Seminar

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Nov 14, 2014
Charlotte, North Carolina
1:15 pm - 5:00 pm

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $199.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Southpark Fairview Regus Office Suites
Address:	5960 Fairview Road, Suites 300 & 400 Charlotte North Carolina 28210
Phone:	(704) 496-2600
Map:	map

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The class content exceeded my expectations and caused me to think about the kind of person I come across as, which is important but not a subject lawyers are usually trained on."

John Lamb, Attorney,
Caterpillar Financial Services

"The Trusted Lawyer is helpful to any lawyer who wants to build trust with clients, colleagues and opposing counsel."

Bryan Tyson,
Marcellino & Tyson, PLLC

"The most interesting and useful MCLE courses I have ever taken in my 20+ years of taking courses."

Jeremy Katz,
Pinnacle Law Group

"This course offers very practical and easily implemented tools to improve your influence with others and the quality of your legal practice."

Darrin Jeffries,
Plattner, Schneidman & Schneider

"I love Likeable Lawyer courses. They have been the most practical CLE I have ever taken."

Thomas Brinsko,
Attorney, BIC Alliance