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Audio CD

Needs Mapping: A Powerful Tool to Improve Working Relationships

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This program defines needs mapping, a tool used by successful lawyers to clarify the full range of their clients' needs and objectives. Using this tool helps reduce defensive posturing and increases cooperation and the discovery of creative solutions.

  • Develop a more thorough understanding of client objectives.
  • Dig beneath client positions to uncover their deeper interests.
  • Learn how to construct a needs map that leads to more satisfying results.

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PRICE: $119.00



 

 

9:30-10:30am   What is a Needs Map? 
Lawyers often wrongfully assume they understand their clients' objectives, only to discover in the end that the client is dissatisfied with what the lawyer thought was a good result. Learn how to conduct an initial interview that results in a comprehensive list of needs and objectives and how this facilitates a greater likelihood of successful resolution.
10:30-11:30am   Exercises in Developing a Needs Map
After understanding the efficacy of a needs map, participants will employ this tool in a variety of hypothetical examples. Through this practice, lawyers become more comfortable with the tool, and experience its benefits.

Jeffrey Stec

Jeffrey Stec, J.D. has been a licensed lawyer since 1992, having practiced in the area of complex-family matters, including estate, divorce, and child custody disputes. Jeff developed his collaborative skills by becoming a certified mediator and strategic planning facilitator, specializing in family issues. Jeff has developed an expertise in the collaborative resolution of disputes, and in addition to his work with The Likeable Lawyer, he is currently a sought-after consultant who works with non-profits and municipalities to fashion solutions to complex organizational and community issues. Jeffrey graduated with honors from the University of Michigan Law School, and earned a Bachelor of Arts in English with high honors from the University of Michigan.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"This class is so much more interesting than 99% of the CLE's I've ever taken. The tools I've learned apply to many areas of my life. Thank you so much!"
Nancy Martinez,
Law Offices of Nancy Martinez



"Likeable Lawyer programs help lawyers lead more fulfilled careers and would benefit every lawyer. The Aristotelian principles covered will help me become a more valuable and influential lawyer. "
John Hammond,
Ice Miller, LLP



"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."
Christine Dehney,
Attorney



"Excellent balance of applicable knowledge with real world examples. A fun way to satisfy CLE requirements from my desktop. The instructor was prepared and easy to follow."
James Hall,
Hall Johnson LLC



"Excellent aid in a high-stress environment. Very interesting and helpful. More importantly, it kept my attention. This guy offers quite a few insights that you might not ever think of."
David G. Utley,
Davis & Young