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Audio CD

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

  • Manage clients and help them clarify reasonable substantive and transactional expectations.
  • Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
  • Lead your law practice towards increased success and satisfaction.

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PRICE: $229.00



 

 

1:15 - 2:15   Managing Client Expectations
This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.
2:15 - 2:45   Controlling Difficult Clients
Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.
2:45 - 3:00   Break
3:00 - 4:00   Three Phases of Negotiation
Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.
4:00 - 5:00   A More Sustainable Law Practice
Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.
5:00   Adjourn

 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


Your audio CD or DVD will be shipped to you upon completion of your order.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"I enjoy the Likeable Lawyer seminars far more than the typical CLE classes I attend and find the content extremely useful and original."
Stacey Witt Folk,
Attorney



"This course provides vital techniques for success in the practice of law. I have attended other seminars on these topics, and this was the best."
Karen Douglas,
Corning Incorporated



"The instruction was outstanding, giving insight into the components and importance of effective communication and influence."
Mike Chibaya,
McGuire Woods



"These were two of the best CLE courses I have taken: the advice given was practical and useable."
Pete Giamporcaro,
Reed Smith



"One of the best classes I have attended. It was very thought-provoking with real-world scenarios and important human/emotional insights which will be useful in dealing with clients."
Henry Koltys,
Mediation for Resolution