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Audio CD

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

  • Manage clients and help them clarify reasonable substantive and transactional expectations.
  • Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
  • Lead your law practice towards increased success and satisfaction.

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PRICE: $229.00



 

 

1:15 - 2:15   Managing Client Expectations
This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.
2:15 - 2:45   Controlling Difficult Clients
Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.
2:45 - 3:00   Break
3:00 - 4:00   Three Phases of Negotiation
Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.
4:00 - 5:00   A More Sustainable Law Practice
Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.
5:00   Adjourn

 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"Class content was excellent. Great breakdown of negotiation tactics and related skills."
Steven Brandstedt,
Litchfield Cavo LLP



"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."
Lois Eisenstein,
Attorney, University of Arizona



"I was thrilled to find CLE courses that actually focused on the human dimensions of legal competence. The courses I took did not disappoint and were full of both theoretical and practical nuggets I have not seen in any other CLE courses."
Jane Ruddell,
Attorney, Health Care Resolutions



"The Likeable Lawyer was, without a doubt, the best CLE class I have ever taken. Thank you!"
David Warner,
Casa del Hispano



"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."
Christine Dehney,
Attorney