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Audio CD

Basis of Influence 3: Active Listening and Learning Conversations

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Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

  • Improve client service by learning to identify true needs and objectives
  • Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!


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PRICE: $99.00

Segment 1: 90 minutes   The Four Phases of Having a Learning Conversation
When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Your audio CD or DVD will be shipped to you upon completion of your order.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

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"Excellent and extremely eye opening. This really is worthwhile!"
Doug Grinnell,
Epsten Grinnell & Howell

"Very good value. Valuable and dynamic material. The course exceeded my expectations."
Mary Bittence,
Baker & Hostetler

"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."
Lois Eisenstein,
Attorney, University of Arizona

"Thought provoking, entertaining and informative. The instructor made the material come to life."
Gretchen Jacobs,
Arizona Governmental Affairs

"Brian provides excellent psychological examples for why his techniques work in practice. With plenty of years experience negotiating complex transactions and dealing with all kinds of clients, I still learned a good deal about why certain techniques work better than others."
John Lamberski,
Mercer Thompson LLC