DVD

The Trusted Lawyer

Use calculator to show CLE credit for your state.

Tools to Inspire Trust and Credibility and Increase Influence Across the Board

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to win arguments and influence people. Discover the consequences of unintentional communication, and become better equipped to meet your clients' objectives. Learn effective approaches to:

Inspire trust and credibility with clients and decision-makers.
Ethically increase influence with colleagues and opposing counsel.
Develop long-term professional relationships.
Attract and retain key clients.
Increase success in every aspect of your practice.

PRICE: $229.00



9:30 - 10:30		The Consequences of Unintentional Communication No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.

10:30 - 11:30		The Basis of Influence Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.

11:30 - 12:00		Improving Client Satisfaction and Maintaining Trust Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.

12:00 - 12:15		Break

12:15 - 1:15		Communicating with Clients and Getting Your Work Done A lawyer’s life can be stressful with a lot of time pressure. Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed.

1:15		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The class was a very good reminder of what makes people tick, how to more easily persuade them, and how to be a "likeable lawyer" for those of us for whom that is important."

Ned Menoyo,
Quinn Emanuel Urquhart & Sullivan

"This program discusses ethos, pathos and logos not only in building professional relationships generally, but also makes it relevant to each participant's individual situation. The webinar is interactive and entertaining which is sometimes rare for a program with a basis in ethics. Highly recommended."

Amanda Owens,
White & Allen

"The most interesting and useful MCLE courses I have ever taken in my 20+ years of taking courses."

Jeremy Katz,
Pinnacle Law Group

"Excellent instructor and valuable material on working more effectively with clients and lawyers. Filled with thoughtful suggestions that will enhance my legal skill."

Patricia J. O'Donnell,
Baker Hostetler

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith