DVD

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $229.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Very interesting seminars with lots of useful concepts that can be utilized in my everyday dealings with people - both professionally and personally."

Mark Braun,
Baker & Hostetler

"Thoughtful presentation and content. High value."

Randolph Ruff,
Ogletree Deakins

"Very informative, entertaining, and useful for attorneys in all practice areas, not just litigators."

Allison Turnbull,
Baker Hostetler

"I love your seminars! Best CLE there is! I have been attending CLE since it was first required in Pennsylvania which was many, many years ago. Yours are, without question, the most enjoyable and informative."

Virginia Lederman ,
Associate University Counsel, Temple University

"A fresh look at aspects of the practice of law that can provide real day-to-day benefits."

Pat Leddy,
Jones Day