Live Seminar

Hindsight, Foresight and Insight

Dec 07, 2010
Knoxville, Tennessee
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

Influencing the Decisions of Clients and Colleagues

Do you want more influence over clients, lawyers, juries, and others? This class explores the decision-making process, giving lawyers valuable insight into the factors that influence people and sway their decisions.

Gain insight into the unconscious factors that influence decisions
Improve your ability to achieve your objectives
Avoid potential misperceptions

This class is not currently available for sale.


8:00		Registration

8:30 - 9:30		Influencing Decisions Two separate brain processes affect decision-making. By examining the cognitive/conscious as well as emotional/unconscious elements of decisions, lawyers develop insight and greater leverage toward increasing influence over just about everyone.

9:30 - 10:30		A War of Misunderstanding Misperceptions often compromise our objectives. This section makes the case that a significant percentage of conflicts and disputes are avoidable, and explores opportunities to shape the perceptions of those we seek to influence—clients, co-workers, bosses, subordinates, and fact-finders.

10:30 - 10:45		Break

10:45 - 11:45		Managing Stories Why are clients, lawyers and staff so quick to exaggerate meaning and ascribe malicious motives? This section examines people’s tendencies to make up stories, and explains how to use this insight to get others to see things our way.

11:45 - 12:15		Preparing to Influence By understanding the unconscious elements that influence decision- making, lawyers are able to significantly increase their success when working with others.

12:15		Adjourn

Jeffrey Stec

Jeffrey Stec, J.D. has been a licensed lawyer since 1992, having practiced in the area of complex-family matters, including estate, divorce, and child custody disputes. Jeff developed his collaborative skills by becoming a certified mediator and strategic planning facilitator, specializing in family issues. Jeff has developed an expertise in the collaborative resolution of disputes, and in addition to his work with The Likeable Lawyer, he is currently a sought-after consultant who works with non-profits and municipalities to fashion solutions to complex organizational and community issues. Jeffrey graduated with honors from the University of Michigan Law School, and earned a Bachelor of Arts in English with high honors from the University of Michigan.

Name:	Hilton Knoxville
Address:	501 West Church Avenue Knoxville Tennessee 37902
Phone:	(865) 523-2300
Map:	map

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith

"This is one of the most informative and engaging CLE classes I've taken. I wish I had taken it years ago."

James E. Fearn,
Seattle Housing Authority

"The best, most concise and meat-filled client development presentation for lawyers I've been to in my 30 years as a lawyer!"

Sandra Carr,
Attorney

"Interesting topic for a CLE and passionate presenters. I will benefit from this in all facets of my life, personal as well as professional. "

Jerry Stehlik,
Bucknell Stehlik Sato & Stubner, LLP

"I wish all of my CLE classes were this enjoyable and meaningful; which would make getting my 12 hours a year something to look forward to rather than dread."

Robert Brent Crews,
Crews Law Firm