Live Seminar

Hindsight, Foresight and Insight

Dec 09, 2010
Atlanta, Georgia
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

Influencing the Decisions of Clients and Colleagues

Do you want more influence over clients, lawyers, juries, and others? This class explores the decision-making process, giving lawyers valuable insight into the factors that influence people and sway their decisions.

Gain insight into the unconscious factors that influence decisions
Improve your ability to achieve your objectives
Avoid potential misperceptions

This class is not currently available for sale.


8:00		Registration

8:30 - 9:30		Influencing Decisions Two separate brain processes affect decision-making. By examining the cognitive/conscious as well as emotional/unconscious elements of decisions, lawyers develop insight and greater leverage toward increasing influence over just about everyone.

9:30 - 10:30		A War of Misunderstanding Misperceptions often compromise our objectives. This section makes the case that a significant percentage of conflicts and disputes are avoidable, and explores opportunities to shape the perceptions of those we seek to influence—clients, co-workers, bosses, subordinates, and fact-finders.

10:30 - 10:45		Break

10:45 - 11:45		Managing Stories Why are clients, lawyers and staff so quick to exaggerate meaning and ascribe malicious motives? This section examines people’s tendencies to make up stories, and explains how to use this insight to get others to see things our way.

11:45 - 12:15		Preparing to Influence By understanding the unconscious elements that influence decision- making, lawyers are able to significantly increase their success when working with others.

12:15		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Hotel Midtown
Address:	125 10th Street, NE 30309 Atlanta Georgia
Phone:	(404) 873-4800

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"My experience with client development was limited before this course, though now (as a result of this program) I feel much more prepared to make rain and develop my own book of business."

Eric Ballou,
The Nelson Law Firm

"Very interesting CLE. Extremely relevant, broadly applicable, and great concepts that will change my daily interactions with clients and others."

Jane Huang,
Hogan Lovells

"This course is an eye and ear opener. Common pitfalls with clients will be easier to spot and more easily remedied after taking this seminar."

Alexis Johnson,
Attorney

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith

"Interesting topic for a CLE and passionate presenters. I will benefit from this in all facets of my life, personal as well as professional. "

Jerry Stehlik,
Bucknell Stehlik Sato & Stubner, LLP