DVD: Basis of Influence Series - Part 3: Active Listening and the 4 Phases of Having a Learning Conversation

Use the CLE calculator to determine credit amount and type for the state in which you are licensed.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $119.00

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Brian Hammer

Brian Hammer is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years, and has spent the past ten years as an educator, facilitator and coach, illuminating for lawyers effective strategies to increase success and fulfillment in the practice of law. Brian has designed and delivered over 1,000 highly-praised programs to law firms, corporations and organizations nationwide. His CLE courses have received over 99% participant satisfaction evaluations from the thousands of lawyers who have attended. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Your audio CD or DVD will be shipped to you upon completion of your order.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, please visit our FAQ.

"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."

Maggie Doyle,
Hensel Phelps Construction Co.

"Excellent course. I enjoyed the wide scope of the presentation and the unusual variety of useful information."

Carl Forest,
Patton Boggs

"A fresh look at aspects of the practice of law that can provide real day-to-day benefits."

Pat Leddy,
Jones Day

"The course exceeded my expectations. The workbook was excellent and the use of film clips made the course enjoyable."

Lindsey Chepke,
Attorney, Duke University