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Basis of Influence 3: Active Listening and Learning Conversations

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"I was pleasantly surprised with the depth or probing of human motivations and the promotion of seeking win-win resolutions, a trait that I find sorely missing in the profession."
Mark Baker,
Attorney



"One of the best—and certainly the most practical—seminars I have taken on negotiation."
Paige Williams,
FedEx Corp. Legal Dept.



"The content was excellent; different than any other CLE class I have taken and better. It provided extremely helpful training and actionable information that I can actually use in law, business and my personal life."
Robert Alexander Glenn,
Duke Energy



"Thought provoking, entertaining and informative. The instructor made the material come to life."
Gretchen Jacobs,
Arizona Governmental Affairs



"I found the seminar to provide very useful insights into people's perceptions of each other and important ideas about how to communicate more clearly and effectively. I would recommend the course to anyone."
Angus King ,
Former Governor of Maine