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Basis of Influence 3: Active Listening and Learning Conversations

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Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

  • Improve client service by learning to identify true needs and objectives
  • Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!
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PRICE: $79.00



 
Segment 1: 90 minutes   The Four Phases of Having a Learning Conversation
When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.
 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.








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"Thought provoking, entertaining and informative. The instructor made the material come to life."
Gretchen Jacobs,
Arizona Governmental Affairs



"This class provides strategies for dealing with staff, superiors, adversaries and people in general that are workable and memorable, and can help better manage a stressful practice."
Denise Carlon,
Zucker, Goldberg & Ackerman



"Excellent instructor and valuable material on working more effectively with clients and lawyers. Filled with thoughtful suggestions that will enhance my legal skill."
Patricia J. O'Donnell,
Baker Hostetler



"I wish all of my CLE classes were this enjoyable and meaningful; which would make getting my 12 hours a year something to look forward to rather than dread."
Robert Brent Crews,
Crews Law Firm



"Very informative and effective seminar! One of my favorites!"
Mary Ellen Spiece,
Wilkes & McHugh