Video MP4 Download

Basis of Influence 3: Active Listening and Learning Conversations

Use calculator to show CLE credit for your state.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $79.00


Segment 1: 90 minutes		The Four Phases of Having a Learning Conversation When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Links to the downloadable or streaming materials you've purchased will be available with your receipt and in your profile.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Excellent program with helpful insights for improving interactions with clients, co-workers and opposing counsel."

Ken Hoffmeister,
Merchant & Gould

"The best, most concise and meat-filled client development presentation for lawyers I've been to in my 30 years as a lawyer!"

Sandra Carr,
Attorney

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

Christine Dehney,
Attorney

"This class provides strategies for dealing with staff, superiors, adversaries and people in general that are workable and memorable, and can help better manage a stressful practice."

Denise Carlon,
Zucker, Goldberg & Ackerman

"The class was a very good reminder of what makes people tick, how to more easily persuade them, and how to be a "likeable lawyer" for those of us for whom that is important."

Ned Menoyo,
Quinn Emanuel Urquhart & Sullivan