Audio CD

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $229.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The class had a lot of practical application and was valuable in that it gave practical pointers about how to best serve our clients. Implementation of this advice would better the reputation of lawyers as a profession. "

Tasha Pepper Dickinson,
Jones, Foster, Johnston & Stubbs

"This class is so much more interesting than 99% of the CLE's I've ever taken. The tools I've learned apply to many areas of my life. Thank you so much!"

Nancy Martinez,
Law Offices of Nancy Martinez

"Inspirational on high levels, both practical and down to earth. Every lawyer (as well as their family members, co-workers, bosses and subordinates) would benefit from this course. "

Charlene Li,
Attorney

"Class content exceeded my expectations. I signed up merely to check off required professionalism credits, and came away with several practical tips that will be useful in my practice."

Louann Bronstein,
Stites & Harbison

"I thought it would be another dry ethics and professionalism course, but it was the most exciting and practical course I have attended."

Richard Crollett,
New Mexico Workers' Compensation Administration