Webinar

The Trusted Lawyer

Dec 18, 2012
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to influence and win arguments. Examining the often overlooked consequences of unintentional communication, this course will leave lawyers better equipped to meet client objectives. Learn effective approaches to:

Inspire trust and credibility with clients and decision-makers.
Ethically increase influence with colleagues and opposing counsel.
Develop long-term professional relationships.
Attract and retain key clients.
Increase success in every aspect of your practice.

PRICE: $199.00

Note:All Teleconference/webinar times are shown as Central


8:00		Registration (breakfast in some cities)

8:30 - 9:30		The Consequences of Unintentional Communication No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.

9:30 - 10:30		The Basis of Influence Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.

10:30 - 11:00		Improving Client Satisfaction and Maintaining Trust Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.

11:00 - 11:15		Break

11:15 - 12:15		Communicating with Clients and Getting Your Work Done A lawyer’s life can be stressful with a lot of time pressure. Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed.

12:15		Adjourn

Brian Hammer

Brian Hammer is the founder and a facilitator for The Likeable Lawyer. Brian has practiced law for over ten years before starting The Likeable Lawyer in 2003. Brian has designed and delivered over 1,000 highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Date: 12/18/2012
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The course taught practical guidance and helpful reminders on effective lawyering, and did so in a surprisingly interesting and motivational way."

Lynne Lagarde,
Earl, Curley & Lagarde

"Packed with new information most attorneys have never heard regarding negotiating skills."

Timothy Garflield,
Schwartz, Heidel Sullivan

"This course demonstrates the importance of pathos in persuasion with realistic examples of how communication and negotiation can go awry, and how it can be righted."

Christine Dehney,
Attorney

"These were two of the best CLE courses I have taken: the advice given was practical and useable."

Pete Giamporcaro,
Reed Smith

"One of the best MCLE classes I've ever taken because it has such broad application. It's not just for interacting with clients but with all human beings, and we could all use a primer or refresher on that! As I sat in class I thought to myself: This should be taught in law school. "

Kristin Matsuda,
Attorney