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Webinar

The Trusted Lawyer

Sep 21, 2012
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to win arguments and influence people. Discover the consequences of unintentional communication, and become better equipped to meet your clients' objectives. Learn effective approaches to:

  • Inspire trust and credibility with clients and decision-makers.
  • Ethically increase influence with colleagues and opposing counsel.
  • Develop long-term professional relationships.
  • Attract and retain key clients.
  • Increase success in every aspect of your practice.

CLE CALCULATOR

Your State:

Please select your state to see how many credits you would earn.

PRICE: $199.00



 

Note:All Teleconference/webinar times are shown as Central

8:00   Registration
8:30 - 9:30   The Consequences of Unintentional Communication
No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.
9:30 - 10:30   The Basis of Influence
Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.
10:30 - 11:00   Improving Client Satisfaction and Maintaining Trust
Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.
11:00 - 11:15   Break
11:15 - 12:15   Communicating with Clients and Getting Your Work Done
A lawyer’s life can be stressful with a lot of time pressure.  Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed. 
12:15   Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


Date: 09/21/2012
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"One of the best classes I have attended. It was very thought-provoking with real-world scenarios and important human/emotional insights which will be useful in dealing with clients."
Henry Koltys,
Mediation for Resolution



"Likeable Lawyer seminars are the only CLEs I actually put to use - over and over again. My contract negotiations are much less stressful due to the techniques and knowledge I've gained from The Likeable Lawyer."
Marie Jordan,
JP Morgan Chase



"A very interesting, insightful presentation. The seminar flew by."
Dan Pinkston,
U.S. Department of Justice



"The class content exceeded my expectations and caused me to think about the kind of person I come across as, which is important but not a subject lawyers are usually trained on."
John Lamb, Attorney,
Caterpillar Financial Services



"The program exceeded my expectations. I found the speakers very engaging and maintained strong group participation. The Likeable Lawyer programs offer flexibility in meeting CLE requirements combined with the ambiance of a discussion among a small group of peers."
Dale Clemence,
Booz Allen Hamilton