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Webinar

The Trusted Lawyer

Aug 30, 2012
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to win arguments and influence people. Discover the consequences of unintentional communication, and become better equipped to meet your clients' objectives. Learn effective approaches to:

  • Inspire trust and credibility with clients and decision-makers.
  • Ethically increase influence with colleagues and opposing counsel.
  • Develop long-term professional relationships.
  • Attract and retain key clients.
  • Increase success in every aspect of your practice.

CLE CALCULATOR

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PRICE: $199.00



 

Note:All Teleconference/webinar times are shown as Central

8:00   Registration
8:30 - 9:30   The Consequences of Unintentional Communication
No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.
9:30 - 10:30   The Basis of Influence
Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.
10:30 - 11:00   Improving Client Satisfaction and Maintaining Trust
Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.
11:00 - 11:15   Break
11:15 - 12:15   Communicating with Clients and Getting Your Work Done
A lawyer’s life can be stressful with a lot of time pressure.  Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed. 
12:15   Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.


Date: 08/30/2012
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"This class is valuable because it helps you get outside your own head and gives you ways to see things from the other side's perspective, which is how true persuasion begins."
Robert Jackson,
Portland Superior Court



"Very interesting CLE. Extremely relevant, broadly applicable, and great concepts that will change my daily interactions with clients and others."
Jane Huang,
Hogan Lovells



"The course was excellent, insightful and lent itself to immediate application."
Tracee Lewis,
Baker Botts



"The class exceeded my expectations in providing clear tools for any litigator to be more persuasive and effective in negotiating and arguing on behalf of clients."
Randy Canche,
Munsch, Hardt, Kopf & Harr



"Absolutely fabulous CLE! The Basis of Influence Series is very thoughtful and tackles interpersonal relationships that lawyers encounter. The lessons will greatly affect the practice of law for anyone and these topics are not often approached or discussed."
Jane Harvey,
Attorney