Webinar

The Trusted Lawyer

Aug 30, 2012
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to influence and win arguments. Examining the often overlooked consequences of unintentional communication, this course will leave lawyers better equipped to meet client objectives. Learn effective approaches to:

Inspire trust and credibility with clients and decision-makers.
Ethically increase influence with colleagues and opposing counsel.
Develop long-term professional relationships.
Attract and retain key clients.
Increase success in every aspect of your practice.

PRICE: $199.00

Note:All Teleconference/webinar times are shown as Central


8:00		Registration (breakfast in some cities)

8:30 - 9:30		The Consequences of Unintentional Communication No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.

9:30 - 10:30		The Basis of Influence Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.

10:30 - 11:00		Improving Client Satisfaction and Maintaining Trust Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.

11:00 - 11:15		Break

11:15 - 12:15		Communicating with Clients and Getting Your Work Done A lawyer’s life can be stressful with a lot of time pressure. Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed.

12:15		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Date: 08/30/2012
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Excellent balance of applicable knowledge with real world examples. A fun way to satisfy CLE requirements from my desktop. The instructor was prepared and easy to follow."

James Hall,
Hall Johnson LLC

"Packed with new information most attorneys have never heard regarding negotiating skills."

Timothy Garflield,
Schwartz, Heidel Sullivan

"Very good value. Valuable and dynamic material. The course exceeded my expectations."

Mary Bittence,
Baker & Hostetler

"I wish all of my CLE classes were this enjoyable and meaningful; which would make getting my 12 hours a year something to look forward to rather than dread."

Robert Brent Crews,
Crews Law Firm

"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."

Maggie Doyle,
Hensel Phelps Construction Co.