Webinar

Basis of Influence 3: Active Listening and Learning Conversations

Dec 16, 2013
2:30 pm - 4:00 pm Central Time Zone

Use calculator to show CLE credit for your state.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $79.00

Note:All Teleconference/webinar times are shown as Central


90 minutes		The Four Phases of Having a Learning Conversation When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Date: 12/16/2013
Start Time: 14:30:00Central Time Zone
End Time: 16:00:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"This is my third or fourth course with the Likeable Lawyer. Just like with my previous experiences, this course caused me to think about an aspect of representing real people - being aware of my clients' expectations that is often forgotten, taken for granted, or assumed to be handled. Thank you for giving me new skills to help me meet and exceed client expectations. "

Lucia McLaren,
Johnson Becker

"The best, most concise and meat-filled client development presentation for lawyers I've been to in my 30 years as a lawyer!"

Sandra Carr,
Attorney

"This was the most valuable CLE course I've ever attended, focusing on the core of our profession—service for our clients."

Maggie Doyle,
Hensel Phelps Construction Co.

"Class content exceeded my expectations. I signed up merely to check off required professionalism credits, and came away with several practical tips that will be useful in my practice."

Louann Bronstein,
Stites & Harbison

"The course exceeded my expectations. The workbook was excellent and the use of film clips made the course enjoyable."

Lindsey Chepke,
Attorney, Duke University