Live Seminar

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Nov 21, 2014
Santa Fe, New Mexico
1:15 pm - 5:00 pm

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $199.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Name:	Eldorado Hotel & Spa
Address:	309 W. San Francisco St. Santa Fe New Mexico 87501
Phone:	(505) 988-4455
Map:	map
Description:	Valet parking $12 per car, per day.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The class had a lot of practical application and was valuable in that it gave practical pointers about how to best serve our clients. Implementation of this advice would better the reputation of lawyers as a profession. "

Tasha Pepper Dickinson,
Jones, Foster, Johnston & Stubbs

"This program discusses ethos, pathos and logos not only in building professional relationships generally, but also makes it relevant to each participant's individual situation. The webinar is interactive and entertaining which is sometimes rare for a program with a basis in ethics. Highly recommended."

Amanda Owens,
White & Allen

"This class is valuable because it helps you get outside your own head and gives you ways to see things from the other side's perspective, which is how true persuasion begins."

Robert Jackson,
Portland Superior Court

"This was one of the best CLEs I have ever attended in 20+ years of practice. The substantive content was meaningful and can be applied immediately to both legal and personal interactions. A refreshing change from the "norm" of presenters reading their PowerPoint slides."

Lois Eisenstein,
Attorney, University of Arizona

"Helpful to manage client relationships - particularly the more challenging relationships."

Sara Popovich,
Fragomen, Del Rey, Bernsen & Loewy