Live Seminar

The Trusted Lawyer

Feb 21, 2013
Raleigh, North Carolina
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

Tools to Improve Professional Relationships, Increase Influence and Achieve Better Results for Clients

Illustrated with colorful examples and anecdotes, this program examines the effects of a lawyer's credibility and trust on their ability to influence and win arguments. Examining the often overlooked consequences of unintentional communication, this course will leave lawyers better equipped to meet client objectives. Learn effective approaches to:

Inspire trust and credibility with clients and decision-makers.
Ethically increase influence with colleagues and opposing counsel.
Develop long-term professional relationships.
Attract and retain key clients.
Increase success in every aspect of your practice.

PRICE: $199.00


8:00		Registration (breakfast in some cities)

8:30 - 9:30		The Consequences of Unintentional Communication No time to return phone calls or give full attention to the person you are with? Understand what that says to clients and how to minimize the consequences of unintentional communication.

9:30 - 10:30		The Basis of Influence Lawyers attempt to exert influence in just about every aspect of their practice. Learn how to win over decision-makers and potential clients, and increase success with other lawyers and staff.

10:30 - 11:00		Improving Client Satisfaction and Maintaining Trust Blame, justification and excuses diminish trust. Understand what clients most want and how to give it to them even when you have to deliver bad news.

11:00 - 11:15		Break

11:15 - 12:15		Communicating with Clients and Getting Your Work Done A lawyer’s life can be stressful with a lot of time pressure. Learn strategies to meet clients and others’ needs, minimize stress and get your tasks completed.

12:15		Adjourn

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.

Name:	Sheraton Raleigh Hotel
Address:	421 South Salisbury Street Raleigh North Carolina 27601
Phone:	(919) 834-9900
Description:	Self-parking is $2/per hour, $12 maximum per day. Please note that some parking decks take credit cards and some do not, so having cash on hand is recommended.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"This course gives lawyers tools to better balance life and work."

Mark Glasser,
King & Spalding

"Great seminar—outstanding presenter!"

Ian Bradford,
Attorney, Fisher-Price

"The Likeable Lawyer's program provided extremely valuable content for all levels of experience."

Mark Ruppert,
Holland & Hart

"Content was excellent. I had never taken a webinar class but thought it worked very well."

Holly Wheeler,
U.S. Dept. of the Interior, Office of the Solicitor

"Excellent course. I enjoyed the wide scope of the presentation and the unusual variety of useful information."

Carl Forest,
Patton Boggs