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Live Seminar

Dimwits, Ramblers and Jerks: How to Overcome Challenging People and Influence Anyone

Nov 14, 2014
Charlotte, North Carolina
8:30 am - 12:15 pm

Use calculator to show CLE credit for your state.

Does it seem at times you would achieve better results for your clients if your efforts weren’t frustrated by some of the people you have to work with? Whether aggressive opposing counsel or clients who talk on and on, this program will give you fresh approaches to work more effectively with anyone. Legal knowledge is important, but the most effective lawyers know how to influence and gain cooperation, even with challenging people, in order to get the job done.

  • Turn aggressive lawyers into negotiation partners.
  • Lead more productive client conversations.
  • Reduce tension and gets better results in negotiation.

CLE CALCULATOR

Your State:

3.50 hrs, including:
Ethics: 1.00
PRICE: $199.00



 

 

9:30 - 10:30   Why Clients May Ramble and Lawyers Can Be Jerks
When needs are not being met, people can become caricatures of themselves … dimwits, ramblers and jerks. This section will teach you how to shift the dynamics to minimize aggravating behavior and maintain productive working relationships.
10:30 - 11:30   Reducing Tension
Some lawyers easily diffuse tension, while others contribute to escalation. This section illustrates how to lead conversations without dominating, give feedback and facilitate constructive dialogue.
11:30 - 11:45   Break
11:45 - 12:45   Choice Points in Challenging Moments
Recognizing the moment when a conversation might go bad is a key to maintaining productive working relationships. Learn to anticipate these moments, and make choices that keep the dialogue moving in a positive direction.
12:45 - 1:15   Expansive Resolutions
Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn how to conduct more productive conversations that enables the discovery of a wider variety of options and more satisfying resolutions.
1:15   Adjourn

 

Chris Layton

Chris Layton, J.D. is the founder of The Layton Law Firm, PLLC, a consumer bankruptcy firm in Charlotte, North Carolina, and has been facilitating Likeable Lawyer programs since 2007. Chris holds a B.A. in Journalism from The University of Maryland at College Park and a J.D. from Wake Forest University.


Name:Southpark Fairview Regus Office Suites
Address: 5960 Fairview Road, Suites 300 & 400
Charlotte
North Carolina
28210
Phone:(704) 496-2600
Map:map

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.









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"Amazingly focused and valuable tools for client development."
Brice Tarzwell,
Bracewell & Giuliani LLP



"Excellent course. Got me to focus more on alternate ways to meet client needs and is useful on more levels than you can imagine."
Michael J. Kiselica,
Attorney



"This course gives lawyers tools to better balance life and work."
Mark Glasser,
King & Spalding



"Provides a helpful framework for understanding other interested parties in order to improve resolution of legal disputes, negotiations and interactions."
Christopher Kennedy,
Baker Botts



"The Trusted Lawyer is helpful to any lawyer who wants to build trust with clients, colleagues and opposing counsel."
Bryan Tyson,
Marcellino & Tyson, PLLC